Use of AI (Artificial Intelligence) Information Page
This page is addressing the use of the AI note takers we use for assistance in documenting our discussion so that we can focus more on the conversation. We have also attached fact sheets, FAQ’s and other links to explain the use of AI note taking in our practices answering all your questions about this process. Your practitioner will be happy to answer any questions before they commence your appointment.
Some practitioners are using a note taking device, an automated tool designed to assist clinicians with taking session notes. Below is an explanatory statement about the technology and a consent form.
Names of Note Taking Tools: NovoNote, Heidi, Halaxy Scribe
Purpose of the automated note taker: The use of an AI enhanced note taker was adopted to enable us to focus more on communication and your care during sessions, rather than being distracted by manual note-taking.
What we Saved: As a healthcare provider, we keep notes of our contact with you to help us serve you better. Our AI note taker, helps by transcribing the session and then providing a summary of that session. The transcript of the session will be deleted and will not make up part of your client file, while the summary is saved as part of your file. Audio of the session is never saved.
Compliance and Security: NovoNote and Heidi comply with the Australian Privacy Principles and are compliant with AHPRA and HIPAA standards. They adhere to industry encryption and security protocols. NovoNote and Heidi operate on secure servers in Australia and your data does not contribute to training AI models.
For more detailed information on the security measures and protocols of NovoNote, please visit the security pages: NovoPsych.com.au/NovoNote_Security Heidi Trust Centre Halaxy Security
It is important to Attuned Psychology/Adelaide Night and Day Family Therapy and our associated practitioners to be accountable and transparent to clients, the health profession and the wider community about the use of AI in supporting clients’ healthcare outcomes. By signing this consent form, I understand I am agreeing to allow my clinician to use one of the Named AI Note Taking Tools. This will involve the audio of my session being processed into a transcription for the purpose of creating session summaries. I understand that I can provide written withdrawal of my consent to the use of the AI Note Taking tool at any time.
In the case of situations where there is more than one client in a session or assessment- e.g. couple therapy , therapy for children and adolescents, assessments, signatures of all relevant parties will be required to use AI.